689 Privacy Policy – Our Commitment to Protecting Your Personal Data

689 ("we", "Platform" or "689.cx") cares about the privacy of every player who registers and uses our services. This Privacy Policy clearly explains how we manage your personal data when you interact with the 689 platform — whether through our website at 689.cx, the 689 mobile app for Android or iOS, or any of our official communication channels.

This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. We are committed to ensuring that every piece of information you share with us is handled with full responsibility, transparency, and a high level of security.

This policy applies to all 689 platform users, including registered players, website visitors, and anyone who communicates with our support team. If you disagree with any part of this policy, please stop using the 689 platform and contact us to close your account.

We only collect data that is genuinely necessary to provide a safe, fair, and seamless 689 experience. Here are the categories of data we collect:

a) Registration & Identity Data:

• Full name as stated on your Malaysian identity card (MyKad)
• Identity card number or passport number (for foreign nationals)
• Date of birth for age verification (18 years and above)
• Active email address and Malaysian mobile number
• Encrypted password (never stored in plain text format)

b) Financial & Transaction Data:

• Malaysian bank account name and number (for withdrawal processing)
• Digital wallet information (Touch 'n Go eWallet, Boost, GrabPay, DuitNow)
• Deposit records, withdrawals, and transaction history within the platform
• Information required for the KYC (Know Your Customer) process

c) Usage & Technical Data:

• IP address, device type, operating system, and browser version
• Game activity log — game type, date, time, and session duration
• General location data based on IP address (country and region only)
• Cookie data and other tracking technologies (see Section 6)

Every piece of data we collect is used for a specific and legitimate purpose. We do not use your data for any purpose other than those stated below:

• Account management: Register your account, verify your identity, process logins, and manage account settings.
• Payment processing: Process your deposit and withdrawal requests accurately and securely through your chosen payment method.
• KYC Verification: Meet legal requirements to verify player identity in order to prevent fraud and money laundering.
• Service provision: Allow you to play slots, fish shooting games, bingo, sports, and all other games on the 689 platform.
• Service communications: Send important notifications regarding your account, transactions, security updates, and changes to terms.
• Customer support: Help you resolve any technical issues, account inquiries, or complaints via live chat or email.
• Platform enhancements: Analyze usage patterns in aggregate to improve the gaming experience and performance of the 689 platform.
• Fraud Prevention: Detect and prevent suspicious activity, money laundering, and platform abuse.
• Legal compliance: Comply with Malaysian legal requirements and directives from relevant authorities when required.

We will not use your data to send third-party advertisements without your consent. Any marketing communications from 689 will only be sent to players who have agreed to receive them, and you may unsubscribe at any time.

689 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in certain situations, we may need to share your information as follows:

• Payment service providers: Banks, digital wallet companies, and payment processors that require transaction information to complete your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
• Game software providers: Game software companies that supply slots, fish shooting, bingo, and other games on the 689 platform may receive game session data required for technical functionality. This data is minimal and does not include full identity information.
• Malaysian authorities: When required by Malaysian law, court order, or direction from a legitimate regulatory body, we will disclose the necessary information.
• Fraud Prevention: In cases involving serious fraud, money laundering, or illegal activity, we may share information with the relevant authorities.

All third parties we engage are required to meet data security standards equal to or higher than our own. We will not share your data for any purpose other than those stated above.

The security of your personal data is 689's top priority. We invest in the latest security infrastructure to ensure your information is protected from unauthorized access, data breaches, and misuse.

Technical security measures we employ:

• 256-bit SSL Encryption: All data transmitted between your device and 689's servers is encrypted using the latest TLS/SSL protocols. This means that even if data is intercepted in transit, it cannot be read.
• Password encryption: Your password is stored using a one-way, irreversible hashing algorithm. No one at 689, including our own staff, can read your password.
• Tiered access control: Only authorized personnel with specific job requirements may access player data, and every access is logged and audited.
• 24/7 Monitoring: Our systems are continuously monitored to detect any abnormal activity or intrusion attempts.
• Secure data backup: Data is regularly backed up to secure locations to ensure service continuity and data recovery in the event of an unexpected incident.

Data retention period: We retain your personal data for as long as your account is active. After an account is closed, data is kept for the period required by Malaysian law (typically 7 years for financial records) before being securely deleted. Data that is no longer needed is deleted or anonymized promptly.

689 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Session cookies (required): Required to allow you to log in, maintain your gaming session, and ensure account security. These cookies cannot be disabled as they are essential to the platform's core functionality.
• Preference cookies: Save your preferences such as language, theme, and display settings so you do not need to reconfigure them every time you log in.
• Analytics cookies: Help us understand how players use the 689 platform in aggregate, enabling us to improve the site's design and performance. This data is anonymized and cannot be traced to any individual.
• Security cookies: Used to detect and prevent fraudulent activity, bot usage, and unauthorized login attempts.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the 689 platform. We do not use third-party cookies for advertising or cross-site tracking.

In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 689:

• Right of access: You may request a copy of the personal data we hold about you at any time. We will process your request within 14 business days.
• Right to rectification: If you find that any data we hold is inaccurate or outdated, you have the right to request a correction and we will update it promptly.
• Right to withdraw consent: For data processed based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting your core account services.
• Right to erasure: You may request deletion of your personal data upon account closure, subject to applicable legal retention obligations.
• Right to lodge a complaint: If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

To exercise any of the above rights, contact our privacy team by email at [email protected] or via the 689 platform live chat. Please include your account number or username to expedite the process.

689 is an adult entertainment service strictly for individuals aged 18 and above. We actively take measures to prevent minors from registering or accessing our platform:

• Age verification is mandatory during registration via the KYC process
• We do not knowingly collect any personal data from individuals under the age of 18
• If we find that a minor's data has been collected inadvertently, the account in question will be closed immediately and the data will be deleted.

If you are a parent or guardian who believes your underage child has registered a 689 account, please contact us immediately at [email protected] and we will take prompt action.

689 may contain links to third-party websites or services in certain contexts, such as game providers or payment partners. Please note that:

• The 689 Privacy Policy applies only to the platform and services directly operated by 689.
• 689 is not responsible for the privacy practices or content of third-party websites that may be accessible through our platform.
• We encourage you to read the Privacy Policy of every website you visit to understand how your data is handled there.

689 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in Malaysian law, industry practices, or our services. The "Updated" date at the top of this page will always reflect the latest version.

For material amendments that significantly affect your privacy rights, we will notify you via an in-app notification on 689 or by email to your registered address at least 14 days before the changes take effect. Continued use of the 689 platform after the amendment effective date constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data by 689, our team is ready to assist:

• Email: [email protected] (response within 24 business hours)
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon within the 689 platform
• FAQ: Visit FAQ page us for frequently asked questions about privacy and account security

We are committed to responding to every privacy inquiry seriously and as promptly as possible. Your trust is our most valued asset at 689.